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About Avalon Healthcare

^*Available to Florida Residents Only^*

Avalon Healthcare is headquartered in Tampa, Fl and offers innovative Consumer Directed Health Plans (CDHP) to individuals in the state of Florida. As a quality domestic health insurance carrier, Avalon is one of only four carriers approved by the Florida Office of Insurance Regulation (OIR) and the first new health plan approved in over ten years. Avalon has now been offering quality CDHP’s for over three years. 

IFOCUS on Choice
At Avalon Healthcare, we understand how important healthcare is to you and your family. We believe that people should only pay for the benefits they actually want and use, and our innovative plans reflect that choice. Each plan provides specific benefit options to match the needs of the Member.

Avalon Offers Co-Pay Plans and HSA Eligible Plans
Plans are rich in benefits and are customizable; choose your deductible, co-insurance, co-pays including urgent care and hospital co-pays. Members can also select from a wide range of pharmacy options.

Helpful Tools for Members
Along with our Co-pay and HSA Plans, we offer the tools to help you get the most out of your healthcare plan. Tools such as One Voice, where you will always speak to a trained Member service representative, or OptumHealthSM, where you can speak to a trained nurse 24 hours a day.

One Voice
Talk to a live Member services representative during regular business hours, not a phone tree

Member Services speed to answer – Average time 20 seconds

Learning Center
Connect via the web and get the information you need to understand the changing medical and financial healthcare landscape.

OptumHealthSM
Speak to a trained nurse 24 hours a day, seven days a week via telephone.

CareSupport
Call the Avalon CareSupport Program to obtain pricing for medical procedures at hospitals and for medical outcomes data. Members want to be sure that the care they receive is the highest quality at the best price. Avalon's CareSupport Program, works with our Members and their providers to help find the most appropriate care setting at the right price. Your primary care physician or specialist may be sending you to a hospital or lab that costs considerably more for identical services that can be rendered at a less expensive location with equal or better outcomes. Before visiting a lab, hospital or specialist, call us at: 866-949-5700 to maximize your healthcare dollars.