iCan Benefit Health Partners
At iCan, we feel that choosing the right partner is critical to long and healthy relationships, which lead to quality products and services. That’s why we’re so passionate about who we select. Our Benefits Design Team spends a lot of time and energy researching and understanding who’s out there, who’s good, and more importantly, who’s not. So you can be confident that when you choose to work with us, you’ll have access to the quality you deserve, provided by highly rated partners.
About UnitedHealthCare / Golden Rule (A,A- Rating)
UnitedHealthOne
UnitedHealthOne is the brand name used for products underwritten or administered by the UnitedHealthcare family of companies offering personal health insurance, including Golden Rule Insurance Company and UnitedHealthcare Insurance Company.
UnitedHealthcare
Today, UnitedHealthcare serves more than 26 million customers. Our network plans can ease access to high-quality care from more than 580,000 physicians and 4,900 hospitals across all 50 states and in four international markets.* We combine our strength and stability with nearly three decades of experience serving customers of all sizes.
Golden Rule Insurance Company
Golden Rule was purchased by UnitedHealthcare in 2003, and has served individuals and families with health insurance solutions for over 60 years. This experience and knowledge is reflected in high-quality products, timely claims handling, and outstanding customer service.
Experience and Expertise
Golden Rule’s experience and expertise has driven the development of easy-to-use and innovative health insurance products. A recognized leader — and one of the nation’s largest providers - of health savings account plans, Golden Rule continues building plans that meet the needs of individuals and families. Golden Rule is rated "A" (Excellent) by A.M. Best and "A+" (Strong) by Standard and Poor's. These worldwide, independent organizations examine insurance companies and other businesses and publish their opinions about them. These ratings are an indication of our financial strength and stability.
Customer Satisfaction
• More than 94% of all health insurance claims are processed in 10 working days or less.**
• Up to 35%-45% discounts are provided on quality care thanks to our extensive network of doctors and hospitals.***
• We're easy to reach with a toll-free customer service line. We respond quickly to customer questions and concerns.
*Plans available in AZ and GA, but please contact iCan directly for details.
* As of 1/22/2009.
** Actual 2008 results.
Our focus on affordable, quality health insurance for individuals and families has led to many innovations. We pioneered Medical Savings Accounts in 1993. Today, known as Health Savings Accounts (HSAs), these health plans combine lower-cost, high deductible health insurance with a tax-advantaged savings account. HSAs are a fast-growing, affordable alternative to traditional health plans and Golden Rule is the market leader.
- We respect and value all people and points of view. We deal with people in the way we wish people to deal with us. This requires us to know ourselves and to try to understand others.
- Honesty is the foundation of our organization. We strive for transparency in our reporting and regulatory relationships. We encourage disclosure of bad news and welcome dissenting points of view.
- We deliver solutions that improve the health and well-being of individuals. We derive our greatest satisfaction from improving people's lives.
- We strive to communicate our objectives and goals clearly and create ways to measure our progress toward these goals.
- We constantly strive to improve in order to meet and exceed the highest expectations of our customers, shareholders, and community. We use scientific business methods to drive and sustain improvements and lower cost.
